top of page

CLIENT PRINCIPLES

 

The practice is disciplined about the engagements it accepts, because it is a one-person firm and because diffuse work produces diffuse thinking.

We work with owner-led businesses.

Founder-led, second-generation family-led, or genuinely owner-operated. €10m to €100m in revenue, 50 to 400 employees. Belgian or Dutch-speaking by default; English-first engagements work when the top team is internationally staffed. The owner is in the room for the consequential moments.

We work on brand and category decisions.

Brand passport, positioning reset, pricing architecture, go-to-market, category vision, leadership offsite. These are decisions the owner has to hold, not tasks the owner can outsource. The practice facilitates the decision; it does not take the decision.

We do not take turnaround work in financial distress.

Financial distress requires a restructuring partner, not a brand partner. If the business is in a cash-flow spiral, the first call is to a CFO advisor, not to LIVE FROM THE WHITE HOUSE.

 

We do not sell creative execution.

No ad creative, no media planning, no agency-of-record work. The practice writes briefs; it does not produce the work. A separate execution partner is selected case by case.

 

We do not do retainers.

Each engagement has a beginning, a middle, and a decision point at which the practice's involvement either renews against a new question or ends. Retainers erode diagnostic discipline, and diagnostic discipline is the practice's working capital.

 

We do not co-pitch.

Engagements come through direct referral, keynote, podcast, or LinkedIn — never through competitive pitch against a shortlist of agencies. Pitching reduces strategy to sales theatre; the practice declines the theatre.

 

The refusals above are not gatekeeping. They are the only way a one-person practice can hold the standard this site's thinking argues for (Porter 1996; decaedere, to cut off).

DALL·E 2024-02-26 15.50.58 - Create a photorealistic image of a rural landscape featuring
bottom of page